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Houston Hobby Airport

FAQ's

General FAQ

No reservation is required, but they do guarantee you a parking spot and you receive the best rates by booking one. Reservations are highly recommended during all major Holidays.

You can make reservations online by clicking the Reservation Tab.

We suggest you arrive at Fine at least 2 hours before flight.

Shuttles rotate continuously between the facility and the terminal providing fast, convenient service 24 hours a day, 7 days a week.

You will follow LED and directional signage once you enter. These signs will direct you to your parking spot and have a shuttle waiting to pick you up at your vehicle. If you have a reservation, please show it at the gate. If you are a FPP Customer, you may enter and park in the designated rows-(Indoor or Outdoor). Valet guests will be accommodated inside. The valet attendant will park your vehicle with a valet number to retrieve your car.

Upon your return to Houston Hobby, follow the signs to the baggage claim area. Head out the doors and look for the signs marked ZONE 3. Once in Zone 3, our FINE shuttles will pull into PICK-UP #8. Hop aboard for a quick ride back to the facility!

There are several ways to pay for parking at Fine.

  1. Four exit lanes are located on the southeast corner of the facility, where all outdoor and indoor customers exit. Each lane has automated pay-in-lane machines that accepts credit card payment.
  2. We also have a cashier on duty 24/7 in the main lobby where all customers can pay with cash or credit.
  3. We also have a Pay on Foot machine inside the main lobby where all customers can walk up and pay for their parking using credit only.
  4. All of our exit lanes are equipped with special readers which allow customers who are signed up for our Frequent Parker /Toll Tag Program, ticketless entry and exit.

    At exit, there are intercoms if help is needed.

We do have coupons in the marketplace. All coupons are required to be scanned upon your exit. They can be printed and scanned or scanned from your phone at any of the exit lanes.

We’re committed to making your experience at FINE Airport Parking as smooth and accessible as possible. Here’s what you can expect regarding our ADA handicapped policy for shuttle boarding and on-site assistance:

Arriving at FINE Airport Parking

When you arrive at our facility, even if you’ve reserved covered self-park or outdoor parking, please proceed directly to the Valet Parking Welcome Area at the entrance to our main lobby. You’ll still be charged only for the parking type you originally requested, even though you’ll receive our complimentary valet service. Upon your arrival, a Manager will be immediately contacted. They are available 24 hours a day to personally drive you to the airport terminal in your own vehicle. They will drop you off curbside at the terminal at the Sky caps area and assist you with your luggage and any other support you may need. Your vehicle will then be brought back to FINE Airport Parking and parked in our secure valet area.

Returning to FINE Airport Parking

When you return to Hobby Airport, please contact FINE Airport Parking once you’ve landed. If you haven’t already paid for your parking, payment arrangements can be made over the phone. A Manager will drive your vehicle to the terminal and pick you up at Zone 3 Passenger Pick 8. You’ll be able to leave the airport directly in your own vehicle, and our driver will take a FINE shuttle back to our facility.

Our Commitment to ADA Compliance

At FINE Airport Parking, we are dedicated to providing accessible services in accordance with the Americans with Disabilities Act (ADA). This includes:
  • Accessible Parking: While our standard procedure for handicapped guests involves valet service, we ensure that accessible parking spaces are available if preferred, and we are committed to providing the most convenient option for our guests.
  • Assistance with Luggage and Boarding: Our staff is trained to provide physical assistance with luggage and to ensure a safe and comfortable boarding process for all guests.
  • Trained Personnel: Our supervisors and Managers on Duty are trained to assist handicapped guests and understand the importance of providing respectful and efficient service.
  • Communication: We aim for clear and effective communication regarding our services and your options.
  • Reasonable Modifications: We are prepared to make reasonable modifications to our policies, practices, and procedures when necessary to avoid discrimination on the basis of disability.

If you have any specific needs or questions about our ADA policy, please don’t hesitate to ask one of our friendly team members. We’re here to help make your parking experience as convenient and comfortable as possible.

We have 12 EV Charging stations located in the indoor parking garage. EV charging is available to valet customer and indoor customers.

Fine Airport Parking is fully-fenced and well lit. We are staffed 24/7, 365 days of the year with surveillance cameras throughout the facility.

Yes. Fine Airport Parking is open year round with shuttle service running 24 hours a day.

If you are staying past your reservation time, NO PROBLEM! You can return anytime. You can pay for any time past a reservation.

Reservations are prepaid, so you will pay the difference at the exit for your stay. If you are using your Reward Points, you will pay the difference as well.

You will not be able to combine coupons. If you are using Points, you can combine your Frequent Parker Account or Toll tag rate with your free days.

Yes we do allow pets. We request you have them in a secured cage or on a leash.

You can make a reservation 6 months in advance or as soon as you know your travel dates, you can reserve parking.

No. For multiple reasons, Fine Airport Parking does not allow any Turo vehicles on site.

Location FAQ

We are located at 7979 Airport Blvd, Houston, TX 77061

Google Maps

We are located at the corner of Airport Boulevard, in between Broadway Street and Glencrest Avenue.

Rewards and Programs FAQ

You can go to our website to create an account. Set up a profile with a credit card on file, and you are ready to go.

You can attach your Toll Tag number to your account for ticketless entry and exit, use your account on your Smartphone through our FINE app.

If you are updating your credit card, you can go online and update it yourself or call the Administrative Office (303 340-3463) and we will assist you. If you are traveling and happen to be on the run, you will need to call the office or stop by before you exit.

If you desire a certain area of parking, we suggest that you make a reservation. You are not guaranteed a space if we are full indoors or Valet.

To redeem your free days, you can go online and make a reservation before you enter the lot. If you stay longer than your points can cover, you can pay for the remaining of your stay. If you forget to make a reservation, you can redeem points in the office before you exit.

We ask that you call the Administrative Office to cancel your reservation. If you use points, you will need to contact the Admin (303 340-3463). Office as well.

If, for some reason, you can’t exit please proceed to the Administrative Office or the Valet Lobby, to verify your credit card information.

Scan the Loyalty Barcode on your App.  Do not pull a white ticket.

Scan your Loyalty Card on our app or enter via E470.

If neither works, pull a ticket and come to the Administrative Office to rectify the problem.

If for some reason your flight is canceled, we value your time. We will cancel your parking fee and see you when you return!

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